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How do I track my order / Order Tracking?
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Follow these steps to track your order:
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Orders Placed through your ETIexpress.com MyAccount
- Step 1 - Go to the Log in page and enter your ETIexpress.com MyAccount email address and your password.
- Step 2 - Once logged into your ETIexpress.com MyAccount, your order will be listed
under Recent order history from the last 9 months. Locate the order you are
wanting an update on.
- Step 3 - After you have located your order, look to the right of the page
under "status". If your status shows as "Complete" or "Partially Shipped", your
order has entered the shipping process. Please note that this does not necessarily
mean your item has left the warehouse and is enroute.
To track your shipment after it leaves our warehouse, click
the 'Track' link (if your tracking number is available*).
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Orders Placed through ETIexpress.com Guest Checkout
- Step 1 - Go to the Log in page and click the ETIexpress.com Guest Checkout link.
- Step 2 - Enter in your ETIexpress.com order number, Billing last name and Billing
phone number to search for your order. After all three fields have been entered,
click the Find Order button.
- Step 3 -
Once the order is shown, each line item will show the "shipped on" date, the shipping
method, and the tracking number (if available)*. The tracking number will be hyperlinked.
If shown, click on the blue tracking number and you will be directed to the shippers
website and provided any available shipping information.
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